Shipping Policy

A Legal Disclaimer

At Moonrock Sneakers, all products are currently available on a pre-order basis, with each pair made to order. Your delivery timeline includes both manufacturing time and shipping time, as outlined below.

Made to Order Timelines

Standard Made to Order: 8 weeks
Express Made to Order: 4 weeks
- Additional Fee: £40 / €40 / $50

Please note: Shipping time is added to the manufacturing time to give you an estimated delivery window.

Shipping Rates & Timeframes

We ship globally from our UK and international fulfilment centres. Rates and timelines vary by destination:

United Kingdom (shipped from UK office)

£5.99 flat rate via Royal Mail Next Day Delivery
Free UK delivery on orders over £50

European Union (shipped from UK office)

£14.99 flat rate via DPD Standard Delivery (1–2 business days)

United States / North America (shipped from China)

$30 flat rate via FedEx International Economy (3–5 business days)

Rest of World (shipped from China)

£23.99 via FedEx International Economy (5–7 business days)

Custom Shipping / Not Seeing Your Country?

If your country isn’t listed at checkout, please email us at hello@moonrocksneakers.com and we’ll do our best to arrange delivery.

Order Updates

You’ll receive an email confirmation once your order is ready to ship, including tracking information so you can monitor its journey to you.